- Lead UX activities in an agile environment and support team with all aspects of the user research life cycle ( research plan by segments, recruiting, moderation, analysis, reporting, communicating ).
- Mentor, coach and build a high performing team of skilled user experience.
- Define and Develop user research plan using a variety of research methods framework within budget, timeline, and business requirements from clients from the stakeholder interview session as a proposal.
- Advocate research findings to a diverse audience through written reports and oral presentation using a storytelling approach which comes up with ideate actionable or solution.
- Define personas from the interview insights pattern, research reports, and artifacts such as customer journey maps and use-case documents to business stakeholders to collide an aspect of business stakeholders.
- Apply and information architecture as a dynamic through the project as card sorting, user flow and wireframe.
- Create wireframe and prototype as a tools for validate the ideas and usability issues from the report as a heatmap tracking, usability testing and interview session.
- Construct an experiment on Google Optimize as an A/B Testing,MVT, Redirect or Personalization for website enhancing through digital segmentation.
- Generate and Conduct a workshop or meeting with clients depends on the scope of work and business objective.
- Work with Data Analyst, Media, and Account Executive and Business - Stakeholder to provide the actionable as a solution for the dynamic business requirements with data-driven.
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Bachelor Degree or Higher
At least 2 years experiences
